Speaking of service industry, loyal customers are rather demanding and, in some cases, this can lead to higher transactional costs than profits earned.
Why a cloth selling company will take the automotive parts back from the customer? You let them call the shots. We customers are both its arbiters and its objects. Ask yourself always, what will my king the customer need or want? Here are some tips to go from okay customer service to great customer service.
A man without a smiling face must not open a shop. Always give customer something more than expected. Prince Hamlet met an unhappy ending due to forces conspiring from within and without.