It's particularly tricky in the case of volunteers, because you don't want to lean too hard on someone who is donating their time and energy to begin with. But communication is never sufficient by itself. Donna has worked with Mohammed.
The other members of the team include: Peter: 10 years experience on various types of projects, expertise in scheduling and budget control office location: San Diego Sarah: 5 years experience as an individual contributor on projects, strong programming background, some experience developing databases office location: Chicago Mohammed: 8 years experience working on various projects, expertise in earned value management, stakeholder analysis and problem solving office location: New York Donna: 2 years experience as an individual contributor on projects office location: New York Ameya: 7 years experience on process improvement projects, background in developing databases, expertise in earned value management office location: San Diego Sandra has worked on projects with Sarah and Mohammed, but has never worked with the others.
Declaring victory too soon. Error 6: Not Systematically Planning For and Creating Short-Term Wins Real transformation takes time, and a renewal effort risks losing momentum if there are no short-term goals to meet and celebrate.
Keep several questions in mind for both yourself and others: Are we doing what we said we'd do? It's important that getting something done actually means something, and is recognized by the group as a whole.
It should be relatively easy to see whether an organisation invests in marketing, sales or manufacturing, for instance, and whether the organisation is maximising its work flow capability. On both counts, you want employees to understand and adopt themselves to the new production flow and increase their in-line efficiency.